Our Policies
Please take a moment to familiarise yourself with our policies. If you have any questions, feel free to reach out to us.
Application Policy
You can either enquire online or contact us at info@heronsquare.co.za or 083 381 4448.
Enquire online is an easy and simple process and shouldn’t take longer than 3 minutes. If you have any difficulty, please do not hesitate to contact us.
STEP 1: To make an application, simply log onto our website and select the APPLY NOW button at the top right of the screen.
STEP 2: Enter your details on the online application form.
STEP 3: Once you have entered in your details and submitted your application, our team will review and respond to you via email. (Please note: no money needs to be paid up till this stage).
STEP 4: If your application is successful, we will send you the Lease Agreement along with a pro-forma invoice for your deposit.
STEP 5: Kindly return the Lease Agreement signed in full by the tenant (student) as well as guarantor, along with the proof of payment for the Deposit. Please remember to attach copies of ID’s for both the tenant (student) and guarantor. The Heron Square Allocation Policy is on a first come, first serve basis. The Deposit will need to be paid as well as the Lease Agreement signed before your room is confirmed.
STEP 6:
Please pay by EFT to the following account and send proof of payment to info@heronsquare.co.za
Bank Details:
Account Name: Heron Square NO 1 CC
Bank: ABSA
Name of Branch: Premium WC
Branch Number: 632005
Account Number: 41-0254-8988
Swift code: ABSAZAJJ
Type of Account: Trust Account
Reference: Your first name and last name
Please note: the payment needs to reflect on our side before the booking is confirmed.
Deposit & Refund Policy
Heron Square shall hold the Deposit throughout your stay as security for your obligation under the Lease Agreement. The Deposit is refundable at the end of the period of your stay provided that the conditions below are met:
1. The Tenant and Heron Square Team member have conducted an outgoing inspection. If the Tenant did not attend this inspection, Heron Square may complete this inspection to determine if any damage was caused by the tenant.
2. The deposit may be applied to any amounts the tenant owes in terms of the Lease such as maintenance, cleaning, lost keys etc.
Allocation Policy
Our Allocation Policy is on a first come first serve basis.
The deposit will need to be paid in full as well as the lease signed before your room is confirmed.